Travelling somewhere new often comes with a few questions, particularly when accessibility is an important part of choosing accommodation.
Will the apartment suit your mobility requirements? Is parking available near the entrance? Can you arrange additional equipment before arriving?
At Durham Serviced Apartments in Glenelg, guests can discuss their individual requirements with our team before booking, helping them plan a stay that works for them.
Whether you're visiting Adelaide for a holiday, medical appointments, work or a longer stay, here's how to prepare for your visit.
Before Booking: Finding Accommodation That Works for You
Everyone's accessibility requirements are different. Rather than relying on a general description of an accessible room, it's worth confirming the details that matter to you.
Durham offers purpose-designed Accessible Studio Apartments, with features including step-free entry, wider doorways and accessible bathroom facilities.
However, wheelchair sizes, mobility equipment and personal preferences can vary.
Before confirming your stay, we recommend speaking with reception about:
The layout and available measurements of the accessible studio.
Bathroom access and shower arrangements.
Space for wheelchairs, walkers or other mobility aids.
Any additional equipment you may require.
Parking and access from the entrance to your apartment.
Our team can provide information about the accommodation so you can decide whether it meets your needs.
For a full breakdown of the apartment and property features, visit our Accessible Accommodation in Glenelg page.
Arranging Accessible Parking Before You Arrive
Parking can be an important consideration when travelling with mobility equipment or additional luggage.
Durham has prioritised parking spaces close to the main entrance, with level or ramped access connecting the parking area to reception.
These spaces must be requested when making your reservation and are subject to availability and additional charges.
If you require a particular amount of space to enter or exit your vehicle, discuss this with reception beforehand.
Requesting Additional Equipment
Some guests travel with their own mobility equipment, while others may need additional facilities during their stay.
Durham can assist with arranging certain equipment, such as shower chairs, when requested in advance.
We recommend discussing any equipment requirements before arrival so our team can confirm what can be accommodated.
Guests are also welcome to ask about bathroom configurations and apartment measurements before finalising their booking.
Planning Your Check-In
Durham Serviced Apartments is located at 4–8 Durham Street, Glenelg SA 5045, close to Jetty Road and the Glenelg foreshore.
The property provides step-free access throughout the building, with lifts servicing all apartment levels.
If you're arriving outside reception hours, after-hours check-in can be arranged in advance.
When contacting the team, it's helpful to confirm your expected arrival time, parking arrangements and any assistance you may need accessing the property.
Making the Most of Your Stay in Glenelg
Once you're settled in, you'll find plenty to explore around Glenelg.
Jetty Road offers cafés, restaurants and shopping, while the nearby foreshore provides a place to enjoy Adelaide's coastline.
The Glenelg tram also connects the suburb with Adelaide CBD, making it possible to explore the city without driving.
Accessibility can vary between public spaces, transport services and individual businesses. We recommend checking arrangements directly with venues and Adelaide Metro when planning outings.
For guests staying several nights, Durham's self-contained studios provide the convenience of a kitchenette and in-apartment laundry, making it easier to manage daily routines while away from home.
A Simple Checklist Before Your Stay
To help make booking easier, here are five things worth confirming with our team:
Apartment availability: Is an Accessible Studio Apartment available for your preferred dates?
Room suitability: Do the apartment measurements and bathroom facilities meet your requirements?
Parking: Will you require a prioritised parking space?
Additional equipment: Are there any facilities or arrangements you need to discuss before arrival?
Check-in: Will you require after-hours access or assistance with your arrival arrangements?
Confirming these details early can help you make an informed accommodation choice.
Speak with Durham Before You Book
At Durham Serviced Apartments, we want guests to have the information they need before arriving.
Our team is available to discuss accessible apartment features, parking arrangements and individual requirements so you can make the right decision for your stay.
Planning a visit to Glenelg?
Call 08 8224 8888, email durham@legacyhotels.com.au, or contact our team before booking.
You can also explore our accessible apartments and facilities for detailed information.